Return & Refund Policy
Last Updated: May 6, 2026
Return Window
We offer a 30-day return policy for all unused items in original packaging. Items must be in resellable condition with all tags attached.
Non-Returnable Items
- Items marked as “Final Sale”
- Personalized or custom-engraved items
- Items showing signs of wear or use
- Gift cards
Return Process
- Log into your My Account and initiate a return request
- Print the prepaid return label (available for US, UK, EU orders)
- Pack items securely in original packaging
- Drop off at any authorized shipping location
- Refund processed within 5-7 business days of receipt
Refund Methods
| Original Payment | Refund Method | Processing Time |
|---|---|---|
| Credit Card | Original card | 5-10 business days |
| PayPal | PayPal account | 3-5 business days |
| Store Credit | Account balance | Immediate |
Exchanges
We offer free exchanges for size or color variations. Exchange requests must be made within 30 days of delivery. Exchanged items ship within 2-3 business days of receiving your return.
Return Shipping Costs
- Defective/Wrong Item: Free return shipping
- Change of Mind: Customer pays return shipping (deducted from refund)
- US/UK/EU Orders: Prepaid label provided
- Other Regions: Customer responsible for return shipping